Customer care
Shipping & returns
Policy details must be finalised before launch.
Shipping
Shipping is free worldwide. Your delivery estimate is shown in secure checkout before payment. Ready-stock pieces are prepared after payment clears.
Made to order
The estimated making time appears on each product. If one order combines ready-stock and made-to-order pieces, the complete order ships together when all pieces are ready.
Returns
The final return window, return address, exclusions for commissioned work and return instructions will be published here before the store accepts live orders.
Questions
Contact us before ordering if you need a piece by a particular date or have a question about sizing, materials or delivery.